slot metro Platform Privacy Notice

This page describes what we collect when you use slot metro and how we keep that data protected. When you open an account, deposit funds, or play a game on our platform, we collect information about you. We encrypt all data, verify your identity, and never share your personal information with third parties except where required by law.

Our privacy practices are designed around your security. We collect only the information we need to operate slot metro, verify your identity, process your deposits and withdrawals, and settle your bets. Your password is hashed so we never see it. Your payment details are never stored on your phone. Every transaction is verified in real time through our secure servers.

This notice explains what we collect, how we use it, who may access it, and what rights you have. If you have questions about our privacy practices, our Help Center can provide guidance.

What we collect when you use slot metro

We collect your email address and phone number when you create an account on slot metro. We also collect your identity details — name, date of birth, and identity document number — to verify your identity. This is called KYC (Know Your Customer) verification and is required by law to prevent fraud and money laundering. We collect your payment method information when you deposit — for example, your DANA, e-wallet, mobile banking, local payment, or online payment account details, or your bank account number if you use e-wallet, mobile banking, local payment, or online payment transfer.

We collect information about your activity on slot metro — which games you play, which bets you place, your wins and losses, and your account balance. We collect your IP address and device information when you log in. We collect information about your location based on your IP address. We do not collect your location data from your phone's GPS unless you explicitly grant permission. We collect cookies and similar tracking data to remember your login and preferences.

How we use your data on slot metro

We use your email and phone number to send you account notifications, deposit confirmations, and withdrawal updates. We use your identity details to verify your identity and comply with KYC requirements. We use your payment method information to process your deposits and withdrawals. We use your activity data to settle your bets, calculate your balance, and generate your account history. You can review your complete activity history anytime in your account.

We use your IP address and device information to detect fraud and prevent unauthorized access. We use your location data to verify that you are in a jurisdiction where our services are available. We use cookies to remember your login and preferences so you do not have to re-enter them every time. We use all of this data to operate slot metro securely and fairly.

How we protect your data on slot metro

We encrypt all communication between your phone and our servers using industry-standard encryption. Your password is hashed so we never see the actual password — if you forget it, we send you a secure reset link via email, and you create a new one yourself. Your payment details are never stored on your phone or in your browser history. Every transaction is verified in real time through our secure servers. Your data is stored on secure servers with restricted access.

We implement multiple layers of security to protect your data. We monitor our systems for unauthorized access. We conduct regular security audits. We train our staff on data protection. If we discover a security breach, we will notify you immediately and take steps to prevent further unauthorized access.

Third parties and data processors on slot metro

We use third-party payment processors to handle deposits and withdrawals. These processors may see your payment method information and transaction details. We use third-party hosting providers to store your data. These providers may see your data but are contractually bound to keep it confidential. We use third-party analytics providers to understand how users interact with slot metro. These providers see aggregated data, not your personal information.

We may share your data with law enforcement or regulatory authorities if required by law. We may share your data with other slot metro entities if you have accounts with multiple slot metro services. We do not sell your data to third parties. We do not share your data with advertisers or marketing companies. We do not share your data with data brokers.

Your rights regarding your data on slot metro

You have the right to access your data anytime. Your account history shows all your activity on slot metro. You can download your account data by contacting our support team through the Help Center. You have the right to correct your data if it is inaccurate. You can update your email, phone number, and other account details in your account settings. You have the right to delete your data, though we may retain some data for legal or compliance reasons.

You have the right to object to how we use your data. You can disable cookies in your browser settings. You can opt out of email notifications in your account settings. You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, you can contact local data protection authorities if you believe we have violated your rights.

Cookies and tracking on slot metro

We use cookies to remember your login and preferences. Cookies are small files stored on your phone or computer that identify you when you return to slot metro. We use session cookies that expire when you close your browser, and persistent cookies that remain until you delete them. You can disable cookies in your browser settings, but this may affect your ability to use slot metro. We do not use cookies to track you across other websites.

We use similar tracking technologies like pixels and local storage to understand how users interact with slot metro. We use this data to improve our platform, fix bugs, and add new features. We do not use this data to build a profile of you for advertising purposes.

Data retention on slot metro

We retain your account data for as long as your account is active. If you close your account, we retain your data for a period of time to comply with legal and regulatory requirements. We may retain some data indefinitely for fraud prevention and dispute resolution. We retain your transaction history for at least five years to comply with financial regulations. We delete cookies and tracking data according to your browser settings and our retention policies.

International data transfers on slot metro

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. These countries may have different data protection laws than Indonesia. By using slot metro, you consent to your data being transferred internationally. We take steps to ensure that your data is protected even when transferred internationally, including using encryption and contractual safeguards.

Changes to this privacy notice on slot metro

We may update this privacy notice from time to time. If we make material changes, we will notify you via email or through a notice on slot metro. Your continued use of slot metro after the changes take effect means you accept the new privacy notice. If you do not accept the changes, you may close your account.

Contact us about privacy on slot metro

If you have questions about our privacy practices, contact our support team through the Help Center on slot metro. We are available 24/7 to answer your questions and address your concerns. If you have a complaint about how we handle your data, you can submit a formal complaint through our support team. We will investigate and respond within a reasonable timeframe.

Wrapping up: Your privacy on slot metro

We at slot metro take your privacy seriously. We collect only the data we need to operate our platform securely and fairly. We encrypt all data, verify your identity, and never share your information with third parties except where required by law. Your password is hashed, your payment details are never stored on your phone, and every transaction is verified in real time. You have rights regarding your data — you can access it, correct it, delete it, and object to how we use it.

If you have questions about our privacy practices or want to exercise your rights, our Help Center is available anytime. We are committed to protecting your data and operating transparently.