slot metro Casino Mobile App – Slots, Live DealerSportsbook & QRIS Deposit

DANA deposit and withdrawal

We at slot metro support DANA as a primary deposit and withdrawal method for account holders across supported jurisdictions. To deposit via DANA, log in to your account, navigate to "Deposit", and select DANA from the payment method list. Enter your desired deposit amount (minimum and maximum limits are displayed). You will be redirected to the DANA app or web interface to authorize the transaction. After authorization, the funds credit to your slot metro account within subject to verification. DANA deposits are instant and carry no hidden fees. For withdrawals, go to "Withdraw", select DANA, enter the amount, and confirm. We at slot metro processes DANA withdrawals within subject to verification after review. Your DANA account receives the funds directly. If a deposit does not credit within subject to verification, check your DANA transaction history to confirm the payment was sent. If the payment shows as successful in DANA but has not appeared in your slot metro account, contact our support team with your transaction reference number. We investigate and credit your account within 2–4 hours if the payment was received on our end.

OVO and GoPay usage

We at slot metro accepts OVO and GoPay for deposits and withdrawals. Both methods require account binding during your first transaction. To bind OVO or GoPay, log in, go to "Payment Methods", and select "Add OVO" or "Add GoPay". You will be prompted to authorize the connection via the OVO or GoPay app. Once bound, your account is linked and future transactions are faster. For deposits, select OVO or GoPay, enter the amount, and authorize in the app. Funds credit within subject to verification. For withdrawals, select the same method, enter the amount, and confirm. We at slot metro reviews the request and processes it within subject to verification. OVO and GoPay withdrawals go directly to your registered account. KYC verification is required before your first withdrawal; if you have not completed KYC, you will be prompted to upload your ID and address proof. This takes subject to verification. After verification, withdrawals proceed normally. If you encounter an error during binding, clear your app cache and try again. If the issue persists, contact support with your OVO or GoPay account details (do not share your PIN).

BCA, Mandiri, BRI, BNI virtual account

We at slot metro provides virtual account (VA) numbers for deposits via BCA, Mandiri, BRI, and BNI. To deposit via bank VA, log in, go to "Deposit", and select "Bank Transfer". Choose your preferred bank (BCA, Mandiri, BRI, or BNI). We at slot metro generates a unique VA number for your account. Transfer the desired amount from your personal bank account to this VA number using your bank's app or ATM. The transfer is confirmed within subject to verification, and funds credit to your slot metro account. You can reuse the same VA number for future deposits; it does not change. For withdrawals, go to "Withdraw", select "Bank Transfer", and enter the amount. We at slot metro processes the withdrawal within subject to verification and sends the funds back to the bank account you used for your most recent deposit. If you wish to withdraw to a different account, contact support to update your withdrawal account details. Bank transfers carry no additional fees on our end, though your bank may charge a small transfer fee. Keep your VA number private; do not share it with others.

Fees, limits and verification

We at slot metro does not charge deposit or withdrawal fees; all costs are transparent. Minimum deposit amounts vary by payment method: DANA and OVO typically start at our welcome offer, while bank transfers may have higher minimums depending on your bank. Maximum account preferences are set per account and displayed during checkout. We at slot metro requires KYC verification before your first withdrawal. Verification involves uploading a photo of your ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within 3 months). The process takes subject to verification. Once verified, you can withdraw without further delays. Verification is a one-time requirement. If your ID or address proof is rejected, you will receive a reason and can resubmit. We at slot metro keeps all verification documents encrypted and secure. Your personal data is never shared with third parties except where required by law. Account limits (daily deposit, daily withdrawal, monthly turnover) are set based on your tier and verification status. You can view your current limits in "Account Settings" under "Limits".

Resolving a stalled transaction

If a deposit does not credit within the stated window, first check your payment provider's app to confirm the transaction was sent. If your payment provider shows the transfer as successful but your slot metro account balance has not updated, open a support ticket immediately. Provide your transaction reference number (from your payment provider), the amount, the payment method, and the time of the transaction. We at slot metro logs all incoming transfers and can verify whether the payment reached our system. If the payment was received, we credit your account within 2–4 hours. If the payment did not reach us, we advise you to contact your payment provider's support team. For withdrawals that are delayed beyond the stated window, check your account "Withdrawal History" to see the status. If the status shows "Under Review" for more than subject to verification, contact support with your withdrawal request ID. We investigate and either complete the withdrawal or explain any hold. Holds may occur if additional verification is needed or if the withdrawal amount exceeds your daily limit. Once the hold is resolved, the withdrawal processes immediately. We at slot metro aims to resolve all transaction issues within 4 hours during business hours.